FREE Shipping & Discount Scratchie over $50 ORDER PROCESSING TIME OF 1-2 WEEKS

FAQ

FAQS

What is your current processing time for orders?

Our current processing time for orders is between 5-14 business days. You can find more details regarding order processing times here.

 

Do you accept Custom Orders?

Of course! We love creating Custom Orders for you guys to add that special touch. Processing times for custom orders are between 7-14 business days. Please use our Contact Us Page to let us know what you'd like us to create for you.

 

Do you offer Refunds and Exchanges?

We do not offer Refunds or Exchanges for a change of mind or lost packages under untracked postage. If the unfortunate does occur and your order has arrived damaged or incorrect please contact us we can discuss a solution that works for both parties. You can use our Contact Form to get in touch with us. Please understand this as we are a small business trying to provide the best service possible.

 

Do you offer Wholesale?
We do offer wholesale and we have stockist all over Australia & NZ. If stocking our products is something that you'd like to do then please fill in your details here and we will be in touch.

 

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